Accelerate your growth
with Customer Success
and Expansion
You have customers, now what?
We can help put in a process and train your team to retain and grow your current customer portfolio.
Don’t know what the difference between Customer Support and Customer Success, Customer Success and Account Management and how that works with your sales team? No worries, we can talk through that and make sure we have the right process, rules of engagement, and teams in place.
01
Opportunity Fund - Post investor process implementation
02
Start-Up that needs a renewal process
03
Strategic Customer Programs
About me:
I’ve worked in support, customer success, account management, and sales for the last 10 years. I’ve lead customer support and success teams and functions. Been on the front lines customer facing at high growth start ups and public companies.
I work closely with the post sales teams to help implement new and optimize current processes. I collaborate with executive and leadership teams to ensure a successful post sales process and metrics to help accellerate your company’s overall growth.
I’m based in San Francisco, but available to travel for longer consulting engagements.